Teeholic Payment Policy
This Teeholic Payment Policy explains how payments are accepted, processed, reviewed, and secured when customers place orders on teeholic.us.
Teeholic.us is operated by Teeholic LLC. We aim to provide a clear and secure checkout experience for customers purchasing apparel, accessories, gifts, lifestyle products, and custom or personalized items.
Accepted Payment Methods
Teeholic accepts available payment methods shown at checkout, which may include:
- Visa
- Mastercard
- PayPal
- Google Pay
- Other payment methods enabled through our secure checkout providers
Available payment methods may vary depending on customer location, device, browser, and checkout settings.
The payment methods available at checkout are the payment methods currently accepted for that order.
Currency
All prices on teeholic.us are shown in USD unless otherwise stated.
Customers can review product price, shipping cost, taxes if applicable, discounts if any, and order total before completing payment.
Secure Checkout
Payments are processed through secure third-party payment providers.
Teeholic does not store full credit card numbers.
Payment providers may include Stripe, PayPal, Google Pay, or other secure checkout providers enabled on teeholic.us. These providers process payment information according to their own security and privacy policies.
When Customers Are Charged
Customers are charged at the time the order is placed.
Because most Teeholic products are made on demand, production may begin shortly after payment is confirmed.
Customers should review order details, shipping address, billing information, product size, product color, and customization details before completing checkout.
Failed or Declined Payments
If a payment is declined, the order will not be processed.
Customers should check payment details or contact their bank, card issuer, PayPal, Google Pay, or payment provider for more information.
Teeholic does not control payment approvals or declines issued by banks, card issuers, or payment processors.
Taxes
Applicable sales tax, if any, will be calculated and displayed at checkout before payment is completed.
Tax amounts may vary depending on customer location, product type, and applicable tax rules.
Billing Information
Customers are responsible for providing accurate billing and shipping information.
Incorrect billing information may cause payment failure, order delay, or cancellation.
Incorrect shipping information may cause delivery delay, failed delivery, returned packages, or reshipping costs.
Fraud Review and Order Security
For customer protection and store security, Teeholic may review or hold orders that appear suspicious, incomplete, high risk, or potentially unauthorized.
Teeholic may cancel or refund an order if fraud, unauthorized payment, incorrect information, prohibited content, or policy violation is suspected.
Payment Confirmation
After a successful payment, customers should receive an order confirmation email.
If you completed payment but did not receive an order confirmation email, please check your spam or promotions folder. If you still cannot find the confirmation, contact support@teeholic.us with the email address used at checkout.
Refunds to Original Payment Method
Approved refunds are processed to the original payment method used at checkout.
Refund processing time is usually 5–10 business days after approval, but the customer’s bank, card issuer, or payment provider may take additional time to post the refund.
Payment Questions
For payment or checkout questions, contact Teeholic LLC:
Email: support@teeholic.us
Phone: +1 (325) 242-9306
Business Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Please include your order number and the email address used at checkout when contacting us about an existing order.