Teeholic Privacy Policy
This Teeholic Privacy Policy explains how Teeholic LLC collects, uses, shares, protects, and manages customer information when visitors use teeholic.us or make a purchase from our website.
Teeholic.us is operated by Teeholic LLC. By using our website, placing an order, contacting customer support, or submitting information through our website, you agree to the practices described in this Privacy Policy.
Who We Are
Teeholic.us is operated by Teeholic LLC.
Business Name: Teeholic LLC
Website: teeholic.us
Business Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States
Customer Support Email: support@teeholic.us
Phone: +1 (325) 242-9306
Information We Collect
Teeholic may collect information that customers provide directly, information collected automatically through the website, and information needed to process orders, payments, shipping, returns, refunds, and customer support requests.
Information Customers Provide Directly
When you place an order, contact us, create an account, subscribe to emails, submit a form, or use our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Customer support messages
- Uploaded artwork or customization details for custom products
- Return or refund information
- Any other information you choose to provide
Information Collected Automatically
When you visit teeholic.us, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Referring website
- Time and date of visit
- Website activity
- Cookies and similar tracking technologies
This information helps us operate the website, improve customer experience, analyze website performance, prevent fraud, and support marketing or advertising features.
Cookies and Similar Technologies
Teeholic may use cookies and similar technologies to operate the website, remember customer preferences, improve user experience, analyze website traffic, and support advertising or marketing tools.
Customers can adjust browser settings to refuse cookies or alert when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.
How We Use Customer Information
Teeholic may use customer information to:
- Process and fulfill orders
- Confirm payment
- Prevent fraud and unauthorized transactions
- Ship products
- Provide tracking information
- Respond to customer support requests
- Process returns, refunds, and exchanges
- Improve our website, products, and services
- Send order confirmation and service emails
- Send marketing emails if customers choose to subscribe
- Comply with legal, tax, and accounting obligations
- Protect our website, customers, and business
Payment Processing
Teeholic does not store full credit card numbers.
Payments are processed securely by third-party payment providers such as Stripe, PayPal, Google Pay, or other payment methods enabled at checkout. These payment providers process payment information according to their own privacy and security policies.
Customers should review the privacy policies of the payment provider used at checkout for more information about how payment details are handled.
Shipping and Fulfillment Partners
Because many Teeholic products are made on demand, we may share necessary order information with production, fulfillment, and shipping partners so they can produce and deliver your order.
This information may include:
- Customer name
- Shipping address
- Product details
- Order number
- Customization details if applicable
Fulfillment and shipping partners use this information only as needed to produce and deliver the order.
Customer Support
If you contact Teeholic customer support, we may use your information to review your order, respond to your request, process returns or refunds, investigate delivery issues, or help resolve product concerns.
For faster support, customers should include their order number and the email address used at checkout.
Email Marketing
If you subscribe to Teeholic marketing emails, we may send product updates, promotions, store news, or special offers.
Customers can unsubscribe at any time by using the unsubscribe link in our emails or by contacting support@teeholic.us.
Service emails related to orders, payments, shipping, returns, refunds, or customer support may still be sent even if a customer unsubscribes from marketing emails.
How We Share Information
Teeholic may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Production and fulfillment partners
- Shipping carriers
- Website hosting providers
- Analytics providers
- Email service providers
- Fraud prevention and security providers
- Customer support tools
- Legal, tax, or compliance professionals when required
Teeholic does not sell customer personal information.
Data Retention
Teeholic keeps personal information only as long as necessary to provide services, fulfill orders, process returns or refunds, resolve disputes, comply with legal obligations, and maintain business records.
Order records may be kept for accounting, tax, fraud prevention, and customer service purposes.
Security
Teeholic uses reasonable administrative, technical, and physical safeguards to help protect customer information.
However, no online system is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
Customers are responsible for keeping account login details secure and for contacting us if they believe their account or order information has been compromised.
Customer Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.
To submit a privacy request, contact support@teeholic.us.
We may need to verify your identity before processing certain privacy requests.
Children’s Privacy
Teeholic.us is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.
Third-Party Links
Teeholic.us may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
Customers should review the privacy policies of third-party websites before providing personal information.
Changes to This Privacy Policy
Teeholic may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of teeholic.us after changes are posted means you accept the updated Privacy Policy.
Contact Teeholic About Privacy
For privacy questions or requests, contact Teeholic LLC:
Email: support@teeholic.us
Phone: +1 (325) 242-9306
Business Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time