Teeholic Shipping Policy
This Teeholic Shipping Policy explains how orders placed on teeholic.us are processed, produced, shipped, and delivered within the United States.
Teeholic.us is operated by Teeholic LLC. Most of our products are made on demand, which means your item is produced after your order is placed. This allows us to offer a wide variety of apparel, accessories, gifts, and lifestyle products while reducing unnecessary inventory waste.
Shipping Destination
Teeholic currently ships orders to customers in the United States.
If shipping availability changes in the future, updated shipping information will be shown at checkout and on this Shipping Policy page.
Order Processing and Production Time
Most Teeholic products are made on demand. Please allow 2–5 business days for order processing and production before your order ships.
Processing and production may take longer during:
- Holidays
- Sales events
- Peak shopping seasons
- High order volume periods
- Carrier disruptions
- Product availability delays
Production time begins after payment is confirmed and the order information is successfully received.
Standard U.S. Shipping Time
After production is completed, standard U.S. delivery usually takes 3–7 business days.
Estimated total delivery time for most U.S. orders is usually 5–12 business days from the order date.
This total estimate includes:
- 2–5 business days for processing and production
- 3–7 business days for standard U.S. transit after shipment
Delivery times are estimates and are not guaranteed. Shipping may be affected by carrier delays, weather, holidays, incorrect addresses, customs or routing issues, and other events outside our control.
Shipping Cost
Standard U.S. shipping is $4.99 for orders under $50.
Free standard U.S. shipping is available on orders over $50.
The final shipping cost will be shown clearly at checkout before payment is completed. Customers can review shipping cost, taxes if applicable, and order total before placing an order.
Shipping Carriers
Depending on product type, destination, and available shipping service, orders may be shipped through USPS, UPS, DHL, FedEx, or another available shipping partner.
The shipping carrier may vary depending on the production partner, product type, and delivery address.
Tracking Information
When your order ships, you will receive a shipping confirmation email with tracking information if tracking is available.
Please allow 24–48 hours for tracking updates to appear after the carrier receives the package.
If your tracking number does not update immediately, this does not always mean the package is lost. The carrier may need additional time to scan and update the shipment.
Multiple Packages
Because Teeholic offers made-to-order products, some items may be produced by different production partners or facilities. Items in the same order may arrive in separate packages and may have separate tracking numbers.
If you receive only part of your order, please check your shipping confirmation emails for additional tracking information.
Incorrect or Incomplete Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout.
Teeholic LLC is not responsible for delivery problems caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If an order is returned, delayed, lost, or undeliverable because of an incorrect or incomplete address, the customer may be responsible for reshipping costs.
Lost or Delayed Packages
If your package appears delayed or your tracking has not updated for several days, please contact us at support@teeholic.us with your order number and tracking number.
We will help review the shipment status and work with the carrier or production partner when needed.
If a package is confirmed lost by the carrier, Teeholic will review the case and may offer a replacement or refund depending on the situation.
Damaged, Defective, Incorrect, or Misprinted Items
If your item arrives damaged, defective, incorrect, or misprinted, please contact us at support@teeholic.us within 30 days of delivery.
Please include:
- Your order number
- The email address used at checkout
- A clear description of the issue
- Photos showing the problem
Teeholic will review the issue and may provide a replacement or refund at no additional cost if the claim is approved.
Taxes
Applicable sales tax, if any, will be calculated and displayed at checkout before payment is completed.
Contact for Shipping Questions
For shipping questions, contact Teeholic LLC:
Email: support@teeholic.us
Phone: +1 (325)242-9306
Business Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time